User Experience is King at PLEXIS User Conference 2015

PLEXIS Healthcare Systems is pleased to announce the first PLEXIS Usability Lab, an exciting new collaborative forum available only at our PLEXIS Connect User Conferences, starting this September, 2015.

Your feedback determines the future of PLEXIS product enhancements!
PLEXIS’ User Conferences are a close-up and personal exchange with the PLEXIS innovators, partners, and vendors helping you to successfully meet the opportunities and challenges of today’s payer market. By attending the conference, your organization will gain valuable insight into the expertise, strategies, and powerful technological developments enabling you to drive your productivity to profitable new heights.

The Usability Lab provides a unique opportunity to:

• Take a guided tour of our forthcoming business apps and provide feedback on navigating each solution
• Provide valuable input on claims interactions and the adjudication lifecycle
• Help validate various concepts PLEXIS is assessing in regards to supporting customer service functions and greater data accessibility and visibility

So what is Usability?

From our perspective, usability is the ability of our customers’ users to easily learn to use our products, efficiently use our products, and in the end be highly satisfied with our products. Why worry about usability at PLEXIS? Our products work. Customers are buying them. We have some of the best functionality and configurability in the industry. The answer is that another critical component of Usability is efficiency. This is where usability research and design comes in, and the new UX/UI Lab will play a critical role in this process.

How do you make a piece of software efficient? If you’re an engineer, you might think about performance profiling, minimizing data transfer, etc. If you’re an end-user, efficiency means getting your job done in the least amount of time, with the least number of steps, and the smallest possibility of error. We can only make our software more efficient for the end-user if 1) we know exactly what the user’s job is, and 2) we can measure improvement (time to complete task, error rate, etc).

PLEXIS has a long and successful history of understanding what functionality our customers need and how it should be provided. The PLEXIS Usability Lab will be our forum to show our customers our commitment to usability, efficiency, and listening to our customer’s needs.

Last chance for Early Bird pricing!

The 2015 PLEXIS Connect conference is filling up quickly. Act now to secure special Early Bird pricing for the event! Early Bird pricing ends July 24th. To save $100 off of the regular registration rate, simply go to: www.plexisconnect.com. Your registration includes access to General Sessions, Breakout Sessions and Materials, the PLEXIS Usability Lab, the Opening Reception, a Keynote Session, Breakfast, Hosted Recreational Events, and finally the Cocktail Reception & Gala Dinner.

We look forward to seeing you!